Delete your account

In the app

1. Open Clockroo and go to Settings.
2. Tap Account.
3. Tap Delete account, then confirm.

By email

Write to support@clockroo.com from the email address you sign in with, with the subject "Delete my account". If you signed in with Apple and hid your email, use the address shown under Settings, Account, or delete in the app. We may ask you to confirm it is you.

What is deleted

• Your Clockroo account and sign-in.
• Your jobs, shifts, breaks and any open clock-in.
• Your pay rules and settings.
• Your purchase-provider record and your tips and updates email contact.

What is not deleted

• Your App Store subscription. Cancel it in your iPhone's Settings under your name, then Subscriptions.
• Purchase records held by Apple, and anonymous usage statistics that are not linked to you.

How long it takes

Deleting in the app removes your account and hours data from our database straight away. Your sign-in account, purchase record and email contact follow shortly after, usually within minutes, and we retry if a service is unavailable. Database backups expire within 30 days, which is when deleted data leaves them. We answer emailed requests within 30 days.

Deleting is permanent and cannot be undone. Export your timesheets first if you want to keep them. More detail is in the Privacy Policy.